Effective Date: 10 October 2026 | Last Updated: October 2026
Alohaa Wellness World Pvt. Ltd. strives to provide clear, fair, and transparent cancellation and refund processes for all attendees, delegates, and exhibition partners. Refund eligibility depends on the ticket tier, timing of cancellation request, and committed event operations.
| Cancellation Request Timeline | Refund & Settlement Treatment |
|---|---|
| More than 30 days before event date | Eligible for refund, less a disclosed administrative processing charge of up to 10% of ticket price. |
| 30 days or fewer before event date | Generally non-refundable due to committed catering, seat reservation, and event material production. |
| Complimentary Registration | Non-transferable; no monetary refund applies. |
| Delegate Substitution / Pass Transfer | Permitted up to 14 days before the event with written notification to the organizing team. |
If an event is cancelled entirely by Alohaa without rescheduling, all paid participants will receive a 100% full refund initiated within 7–10 business days through the original payment mode.
In the event of date rescheduling or venue postponement, registered attendees may choose either:
If an attendee is charged more than once or a transaction debits without generating an invoice, please contact our support team with the 12-digit Cosmos Bank / UPI UTR reference. Verified duplicate payments are refunded within 5–7 banking days.
For refund requests or transaction assistance, please contact:
Company: Alohaa Wellness World Pvt. Ltd.
Support Email: alohaawellnessworld@gmail.com
Telephone Support: +91 9130491536
Registered Office: Fl no. 13, Bld-D/18 Giridhar Nagarsn-117 Warje Malwadi, Pune, Maharashtra - 411009, India